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Product Warranties

Warranty Policy:

 

FOR ALL RETURNED GOODS  COVERED UNDER WARRANY PLEASE DOWNLOAD THE FOLLOWING WARRANTY FORM AND ENCLOSE THE COMPLETED FORM ALONG WITH YOUR WARRANTIED PRODUCTS. 

 

CLICK ON THE FOLLOWING LINK TO PRINT OUT THE WARRANTY FORM: 

 

 Form Image

 

 

Warrnatied Goods:

 

1. Any faulty good, covered under warranty, will be offered a replacement product within the warrantie period

2. To qualify for any replacement the faulty product must be free of faults caused by accident, neglect, misuse or normal wear and tear.

3. All products requireing a replacement under warranty must return the goods in question to us for testing. Upon receipt of your returned item we will test your product for any faults. In the even of a fault being found a replacement will be issued. If no replacement is available, a credit note will be issued

4. Upon receipt of your returned item we will test your product for any faults. In the even of no fault being found, the item will be returned to you upon reciept of the necessary return postage fees. Should the product be found as faulty we will offer replace the product under warranty upon the recietp of the necessary postage costs.

5. Please read our full terms and contitions with regards to Returns & Exchanges. 

 

Please note: When returning warranty items to us, please enclose our WARRANTY FORM so that your transaction can be processed. 

 

Warranty Testing Address:  

LEDconnection - Test Engineer 

Unit 23 Morses Lane

Colchester

Essex

CO7 0SQ

UK